Privacy policy

At IVISYS, we respect the privacy needs of our customers and other stakeholders. This Privacy Policy outlines what specific information is gathered on the IVISYS site and on social media platforms and how that information is used.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at info@ivisys.com.

Information collection and use

IVISYS collects information that personally identifies you (“personal information”) in some circumstances, for example when you apply for our services. The types of personal information we collect can include name, contact details, identification information, organisation, title, information submitted in forms, payment details and enquiry/complaint details. We also collect personal information about your interactions and transactions with us, which can include we have with you by telephone, email or online for purposes including security, dispute resolution, marketing and training. We collect personal information directly from you as well as from third parties including public sources, our related companies, information service providers and the parties with whom we exchange information as described here.

We collect and use your information to provide, administer, improve and personalise our products and services, maintain and update our records, manage our relationship with you and deal with your enquiries and concerns. We may also collect, use and disclose your personal information in connection with suspected fraud, misconduct and unlawful activity.
If you are our customer, your personal information is used to create your personal access to our product, and to contact you in the course of using this product. Financial information that is collected is used to verify, identity and to bill either you or your company for products and services, as applicable. Demographic and profile data collected by IVISYS may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you on our sociale media platform and the internet.

Your email address is used to only send you information that IVISYS deem could be of interest to you. IVISYS will not sell, rent, or loan our contact lists or our customer’s contact lists (including customer data) to any outside firms not involved in the provision of IVISYS services.
All emails that you receive from an IVISYS email list will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.
We may not be able to do the things described above without your personal information. For example, we may not be able to communicate with you and deal with your enquiries.

Disclosure

We may exchange your personal information with our related bodies corporate, yourrepresentatives and with our service providers that assist us with archival, auditing, accounting, customer contact, legal, business consulting, banking, payment, delivery, data processing, data analysis, information broking, research, investigation, website or technology services. Third parties to whom we disclose personal information may be located in the EU, the United States of America and other countries.

Subscriber Lists, customer services and cookies

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.

Customer service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone.

Website usage information – cookies

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. IVISYS uses cookies to make your use of our website and services as convenient as possible. Cookies are useful to estimate our number of visitors and to determine overall traffic patterns through our website.

If you do not wish to receive any cookies you may set your browser to refuse cookies.
In some cases third parties may use cookies and other technologies such as web beacons and JavaScript on our website in connection with online services like website analytics and surveys. This may allow them to collect information about your use of our website (including your computer’s IP address) which they may store in the EU, the United States or other countries.
The use of these technologies allows them to deliver customised evaluate users use of our website and other websites and provide other services relating to website activity and internet usage. Those third parties may also transfer the information they collect to others where required to do so by law, or where those others process the information on their behalf. The services we may use from time to time include Google Analytics, Campaign Monitor, Hubspot, Twitter, and Facebook. You can find more details in the privacy policies for those services, including information on how to opt-out of certain conduct.

Our website may contains links to other sites. We are not responsible for the privacy practices or policies of those sites.

Recruitment

If you apply for a position with us, we may also collect information about your experience, qualifications, skills, character and screening checks (including identity, eligibility to work, reference, background, directorship, vocational suitability and criminal record checks). We collect, use and disclose your personal information to assess your application, conduct screening checks and consider and contact you about other positions. We may exchange your personal information with screening check providers, recruiters, academic institutions, professional and trade associations, law enforcement agencies, referees and your previous employers. Without your personal information we may not be able to progress considering you for positions with us.

Policy modifications

We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically.

Contacting IVISYS about privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this website, or you wish to access or correct the personal information we hold about you, please contact us:

Postal Address
IVISYS
Gungevej 2
2650 Hvidovre
Denmark

Telephone: +45 31 50 03 44

Email: info@ivisys.com

We take your privacy concerns seriously. Where you express any concerns that we have interfered with your privacy, we will respond to let you know who will be handling your matter and when you can expect a further response.